At the moment, we have delivery options across USA. To know if a product can be delivered to your location, please check with your zip code on our final order page.

Unfortunately, due to shipping policies all orders must be shipped to the customer. The option to pick up a product from the hub or the warehouse is not available at the moment.

Most in-stock items will be processed at our warehouse within 2 business days of ordering; however, some orders may take up to 3-5 business days to process and longer. In such cases our customer service department will get in touch with you.

Only one delivery attempt is made. If no one can be reached for a signature a note is left indicating when and where to pick up the package.

We are sorry we do not provide this feature in the delivery system. Once the product is ordered it will be shipped out in 2-4 business days depending upon the order.

You will receive an email with your tracking number once your order is processed and shipped.

On order cancellations, refunds are processed once we have received the confirmation on order cancellation. It will take within 7-10 business days. However, it may take 10 -12 business days to reflect in your account.

The manner of refund will be on the original method of payment you used. Payment card purchases will be refunded to the original payment card. Store credit will be given for returns that were originally purchased with an electronic gift card. Customers are sent the timeframe for returns in the email with their RMA number. Refunds generally occur within 7-10 business days of our receipt of the unit.

Our return policy is 30 days after the customer receives the unit. If the unit is not defective (Buyer’s Remorse) we will still accept returns; however, the refund will be subject to a 15% restocking fee. Refunds are only issued through the original payment method and all returns must have an RMA case number.

We are sorry. We do not have field technicians to come and repair customer’s unit. You can call our customer service and discuss your concern. They will provide an RMA number for you to send your device back to the company.

The manner of refund will be on the original method of payment you used. Payment card purchases will be refunded to the original payment card. Store credit will be given for returns that were originally purchased with an electronic gift card. Customers are sent the timeframe for returns in the email with their RMA number. Refunds generally occur within 7-10 business days of our receipt of the unit.

Requests for order cancellations must be received within 24 hours of placing your order (excluding Weekends and Holidays) for us to use best efforts to action the cancellation request.

If communicated outside of 24 hours, we may not be able to process the cancellation. In which case, the product will have to be treated as a return and a 15% restocking fee will apply. All customers who have requested cancellations are subject to a cancellation fee of $7.50 + applicable taxes, which will be deducted from the refund. Please note that we are unable to change any information on an order that has been placed. If an error is made on your order from the customers end, it will require a cancellation request and standard fees will apply.

Requests for order cancellations must be received by us within 24 hours of placing your order (excluding Weekends and Holidays) for us to use best efforts to action the cancellation request. If communicated outside of 24 hours, we may not be able to process the cancellation. In which case, the product will have to be treated as a return and a 15% restocking fee will apply.

Unfortunately, we do not offer any services post-warranty period.

We will provide standard One Year of Warranty support beginning on the original purchase date for Laptops and Desktops, with a few exceptions which will be specified on the product page.

Laptop batteries, Apple products, tablets & all monitors have a limited 90 Day Warranty. Any damages must be reported within 7 days of receiving the unit or it may not be returned or refunded. For all inquires please contact us. Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.

Warranty cards are included with all units when shipped from our warehouse. The invoice provided with the product by the seller can also be used to claim the warranty.

We only replace or exchange units that are the same model and specifications. We do not offer any upgrades.

We are sorry, we do not offer support for units outside of warranty.

You can call the customer service line that is on the warranty card. You can also contact us. For all inquiries please us the contact form. Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.

Hours of Operation: 9:30 AM –5:00 PM EST Monday-Friday excl. Holidays

As per our warranty, we are not liable for any data left on a unit being returned for warranty service.

Our representative issue an RMA number when they receive a complaint. You can call our customer service line and provide the RMA number for an update.