We want to give our customers as much peace of mind possible with buying a refurbished computer. Which is why we give 1-year limited warranty support beginning on the original purchase date for Laptops and Desktops. The 1-year limited warranty covers any and all product defects (labor, hardware and software). Laptop batteries, Apple products, tablets & all monitors have a limited 90 Day Warranty.
Any damages must be reported within 14 days of receiving the unit or it may not be returned or refunded.
Please retain the box and packing materials. These will be required if you need to ship the computer for Warranty service and maintenance. Computers shipped to System Liquidation with inadequate packaging are deemed potentially damaged and may restrict any and all future Warranty support for that computer. System Liquidation’s will not provide reimbursements for unauthorized third-party repairs.
Any parts or upgrades installed by the customer which were not included with the computer at the time of purchase must be removed prior to returning a computer to System Liquidations. If any such unauthorized third-party parts are returned with a computer for Warranty service, the company will not be responsible for replacing or repairing these parts if they are lost, damaged, or defective.
System Liquidation is not responsible for any user data on any computer being returned for Warranty service. In the event that user data is lost, the company will not be liable in any way. It is the responsibility of the user to make regular backups of important data. The Warranty will apply only to machines purchased for your use and cannot be transferred.
For all inquiries please send us an email at firstname.lastname@example.org or use the Contact Us form.
Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.
Hours of Operation: 9:30 AM–5:00 PM EST Monday-Friday excl. US Holidays
No System can be returned to System Liquidation without authorization from the Customer Care Team.
Proof of purchase: please send us a full copy of this document mentioning order number, date of purchase, your shipping address, and make/model of the computer. With this, we can determine when does the warranty end for this order.
Serial Numbers: of the affected units, this number will be listed on a 2” x 2” white sticker affixed to the body of the computer as well as the box that it came in.
Reason for RMA request: We would like to know what problem you have experienced so that we can proceed with solution accordingly. (ex: part replacement, full replacement, refund or repair)